Effective June 1, 2026
Company: Touchstone Roofing, LLC (“Company,” “we,” “us,” “our”)
Contact: 1767 Old State Hwy 24, Ste 220, Little Elm, TX 75068 · info@touchstoneroofing.com or (972) 418-2992
1. Acceptance of Terms
By accessing our website, submitting a form, requesting an estimate or inspection, booking an appointment, or communicating with us (including by phone, email, or text), you agree to these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our website or services.
2. Services
We provide residential and commercial roofing services, including roof inspections, estimates, repairs, replacements, gutters, windows and screens, fencing, and related exterior services. Any estimates, timelines, scope, and availability described on the website or communicated by our team are preliminary and subject to change based on inspection findings, material availability, insurance approvals, weather, and other factors. The final terms of any project are governed by a separate written agreement between you and Touchstone Roofing, LLC.
3. User Responsibilities
You agree to provide accurate contact and property information and to use our website and communication channels lawfully. You may not misuse our systems, transmit harmful or unlawful content, interfere with site operation, or attempt to gain unauthorized access to any portion of our website, communication systems, or customer data.
4. Calls, Recording, and Electronic Communications
You consent to receive communications from us electronically — by email, phone, and SMS/MMS — consistent with your preferences and applicable law. Calls may be recorded for quality assurance and training where permitted by law.
Mobile Messaging Terms of Service (SMS/MMS)
A. Program / Brand Name
Touchstone Roofing, LLC Mobile Messaging Program.
B. Program Description
By opting in, you agree to receive SMS/MMS messages from Touchstone Roofing, LLC about:
- Appointment reminders and scheduling updates
- Estimates, job and project communications, and service notifications
- Customer support
- Promotional or marketing offers (only if you have separately opted in)
C. Message Frequency
Message frequency varies based on your interactions with us (for example, appointment confirmations and project updates). If you are opted into marketing, you may receive up to 4 messages per month.
D. Costs
Message and data rates may apply.
E. Opt-Out
Reply STOP to cancel at any time.
F. Help & Customer Support
Reply HELP for help, or contact us at info@touchstoneroofing.com or (972) 418-2992.
G. Carriers and Delivery
Carriers are not liable for delayed or undelivered messages.
H. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) or have the permission of a parent or guardian to opt in.
I. Privacy
Your use of our mobile messaging program is also governed by our Privacy Policy. We do not share mobile information with third parties or affiliates for marketing or promotional purposes.
5. Limitation of Liability
To the maximum extent permitted by law, Touchstone Roofing, LLC is not liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our website, services, or communications. Our total liability for any claim arising out of or relating to the website is limited to the amount, if any, you paid us for use of the website. Nothing in these Terms limits any liability that cannot be limited under applicable law.
6. Changes to These Terms
We may update these Terms from time to time. The most current version will always be posted on this page with an updated effective date. Continued use of our website or services after changes are posted indicates your acceptance of the updated Terms.
7. Governing Law
These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-law principles. Any disputes arising out of or relating to these Terms or your use of the website will be handled in the state or federal courts located in Denton County, Texas, unless otherwise required by law.
8. Contact
Questions about these Terms can be sent to info@touchstoneroofing.com or to:
Touchstone Roofing, LLC
1767 Old State Hwy 24, Ste 220
Little Elm, TX 75068