How Roofers Rip You Off and How to Choose a Reliable Roofing Company

Understanding Roofing Malpractices

Every homeowner wants a sturdy roof over their head, but not all roofing contractors have the best intentions. Some take shortcuts, use subpar materials, or mislead clients to increase their profits. In this guide, we’ll provide essential tips to ensure you choose a trustworthy roofing company. Knowledge is power, and we’re here to equip you with the information you need to make informed decisions for your home’s safety and longevity.

Common Shortcut Tactics in the Roofing Industry

Some roofers want to make quick money. To do this, they might:

Use old materials again instead of new ones. This includes metal sheets, ventilation parts, chimney covers, and more.
Ignore problems like bad wood under the shingles. They might just put new shingles over the old problems.
Offer warranties that don’t really help if something goes wrong.
Use cheap or old materials that don’t last long. You can read more about the quality of different roofing materials on Consumer Reports, NRCA, Roofing Contractor, etc.
They might not get the right permissions for the job. Understand the importance and process of getting proper permits from your local government or building department website.
Sometimes, dishonest roofers might show fake credentials or references to trick people.
They might not know much about different roofing materials. This can lead to bad recommendations.
They might not check your roof properly before starting work.

Choosing a Reliable Roofing Contractor

When seeking a roofing company, it can be beneficial to understand what distinguishes a trustworthy contractor from the rest. One of the most effective ways to do this is by examining real-life examples and case studies.

Touchstone Roofing LLC: A Case Study

Let’s take Touchstone Roofing as an example of what homeowners should consider:

Industry Recognitions: Touchstone Roofing has certifications from prominent roofing organizations, indicating they adhere to high standards. For instance, certifications from the National Roofing Contractors Association (NRCA) can be a good sign of professionalism and expertise.
Awards and Accolades: Their commitment to quality and the community has earned them various awards and certifications, such as:
Awards, especially from recognized entities like GAF, indicate a company’s dedication to excellence.
Memberships: Touchstone Roofing is a member of several roofing associations, like the Roofing Contractors Association of Texas (RCA) and North Texas Roofing Contractors Association (NTRCA). Associations often have a code of ethics or standards that members must follow, adding another layer of trust.
BBB and Local Chamber Affiliations: An excellent rating from the Better Business Bureau and memberships in local chambers of commerce like the Frisco Chamber of Commerce show a deep-rooted community trust and ethical business practices.
Customer Feedback: A 5-Star Rating on Google Reviews indicates consistent customer satisfaction, making it a reliable metric to consider.

While Touchstone Roofing stands out in many of these areas, it’s crucial for homeowners to evaluate any potential roofing contractor based on these aspects for a successful roofing project.

      
   Touchstone Roofing, LLC
   363 Google reviews 
  Write a review 
  
 
 
   
 
 
        
   Anonymous User 
 2024-02-22
 
 
  Roof looks amazing.  Guys were friendly. Clean up was done well. Recommend!
  
 
       
   Skylar Jacques 
 2024-02-10
 
 
  Loren performed a complete Roof Inspection!
  
 
       
   Rick Travis 
 2024-01-19
 
 
  Chris Salinas and team were a pleasure to work with from beginning to end. Very professional group. Roof looks great!
  
 
       
   Carol Brand 
 2024-01-09
 
 
  The team at Touchstone did a great job on our project. Worked with David and his team to replace our hail damaged roof and also to repair and stain our fence. They were very professional, did an amazing job protecting our landscaping from damage and were always available to answer questions with very prompt follow through. Would recommend them highly.
  
 
       
   Brian Turner 
 2023-12-05
 
 
  Chris Salinas and his team from Touchstone Roofing LLC, re-roofed my house.  They showed up at 06:15 and started immediately doing their thing.  They stripped all the Hail damaged shingles, and reinstalled the new shingles on the entire roof, all in one (1) day ir 12 hours.  The team was polite and friendly, the cleaned the site and checked the ground for nails.  Really glad I picked this team!!!   Day 2 another team came in and installed new gutters with leaf guards.
  
 
       
   Winston Nicodemus 
 2023-11-16
 
 
  Huge thank you to the Touchstone company for my new roof, gutters and painting. Excellent job. Especially to Matthew who made the experience stress free. Matthew delivered above and beyond my expectations. Thank you!!!!
  
 
       
   Ying Yang 
 2023-11-16
 
 
  I worked with Chris Salinas. He did an excellent job. Great communication and very responsible!
  
 
       
   Leslie Boston 
 2023-10-22
 
 
  Matthew Mangapit and their team did an excellent job on my roof. From start to finish, they were professional, patient, and made the entire process comfortable for me. I highly recommend them for any roofing project. 5 stars!
  
 
       
   Elise Curry 
 2023-10-06
 
 
  Janis was excellent with ensuring that all our questions were answered and the team completed the job to our expectations. She communicated with updates each step of the project. Great work and attention to detail.